Cancel Order
❌ Cancel Your Order – Lafndr
We get it — sometimes plans change, or you may have ordered by mistake.
At Lafndr, we make order cancellations simple and hassle-free — as long as your order hasn’t left our warehouse.
1. When Can You Cancel?
- Orders can be cancelled only before they are shipped.
- Once an order is dispatched, it cannot be cancelled. You may initiate a return/exchange instead.
- Orders placed with Cash on Delivery (COD) can be cancelled before shipment confirmation.
2. How to Cancel Your Order
- Email us at support@lafndr.com with:
- Order ID
- Reason for cancellation
- Our team will verify your request and confirm cancellation within 24–48 working hours.
- Once approved, your order will be cancelled and a refund (if payment was made online) will be initiated.
3. Refund Policy for Cancelled Orders
- Online payments (credit/debit card, UPI, wallet, net banking) will be refunded to the original payment method.
- Refund processing may take 3–5 business days after the cancellation is confirmed.
- COD orders cancelled before shipment will simply not be processed — no payment required.
4. Important Notes
- Orders cannot be partially cancelled. You can only cancel the entire order.
- Once an order is shipped, cancellation is no longer possible — please refer to our Returns & Exchanges policy instead.
- Include your Order ID in all communications for faster processing.
5. Contact Us for Assistance
📧 support@lafndr.com
🕒 Response Time: 24–48 working hours
Our team is committed to making the process smooth, fair, and transparent.